Fax: (303) 864-2004, Phone: (215) 717-2980 We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. The OIG is led by an Inspector General who is appointed by the President and subject to Senate confirmation. Lisa Robinson, Assistant Regional Inspector General for Audit, New York City Regional Office (New York) OIG officials noted that the information is accessible to all staff to inform proposals for new work and that they plan to add more information to the dashboard in the future. In January 2022, DHS OIG officials said that through NAPA, they have conducted research to identify best practices and model succession plans in the OIG community and they had begun to draft a workforce plan. Office of Counsel (OC) Suite 400 875 15th Street, N.W. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). 1-401-421-7005. DHS OIG officials also provided an overview of resource allocation steps. These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 HUD OIG, Office of Audit Room 1109 Regional Office 307 W. 7th Street Fort Worth, TX 76102 (817) 978-9309 . Menu; Search; En Espaol; Contact; Available locations for. The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. In response to our feedback, DHS OIG subsequently updated the checklist to reflect its current practice of conducting work in accordance with government auditing standards or CIGIE inspection and evaluation standards. They noted that this Risk Register is undergoing leadership review. Sacramento Regional Office (California) Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin. The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. Southernwestern Region These actions address the intent of our recommendation. Fax: (404) 331-5046, Phone: (312) 353-1203 or https:// means youve safely connected to the .gov website. field office Share. With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. Publicly Released: Jun 03, 2021. Notably, some actions to fully establish these offices remain in process more than a year later. A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. > About Each Regional Office is led by a President-appointedRegional Director. Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. Yes No In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. If you have contacted other . We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 HUD OIG, Office of Audit Room 103 Field Office 5757 Corporate Boulevard Baton Rouge, LA 70808 (225) 448-3975. We will continue to monitor DHS OIG's efforts to address this recommendation. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. The Department of Homeland Security Office of Inspector General was established along with the Department of Homeland Security itself in 2002 by the Homeland Security Act.Its website describes its mission as "supervis[ing] independent audits, investigations, and inspections of the programs and operations of DHS, and recommends ways for DHS to carry out its responsibilities in the most . Vacant, Regional Inspector General for Audit DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. Our diverse team of oversight professionals are . Gary Whitman, Regional Inspector General for Audit Fax: (202) 616-9881, Phone: (202) 616-4550 Secure .gov websites use HTTPS DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. Official websites use .gov Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. 794.7788 401 W. Peachtree Street N.W. A lock Southeastern Region Sacramento, CA 95814 DHS OIG agreed with this recommendation. In November 2021, DHS OIG institutionalized this expectation by revising its project proposal form to include the proposed standards for the work, and the options on this form are limited to government auditing standards and CIGIE standards for inspections and evaluation. OIG is headquartered in Washington, DC, and has three regional offices. Secure .gov websites use HTTPS Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. (916) 930-2388 An official website of the United States government. A .gov website belongs to an official government organization in the United States. Find an Office Assistance Self-Sufficiency offices help with food benefits (SNAP), cash for families (TANF), child care assistance (ERDC), refugee services and domestic violence. Menu; Search; En Espaol; Share sensitive information only on official, secure websites. Visitwww.okdhslive.orgto apply for or receive information about assistance including Energy Assistance,Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. Need help applying for benefits online? DHS OIG agreed with this recommendation. DHS OIG is currently seeking two Information Technology Specialists (GS-13) to serve in the Digital Forensics and Analysis Unit of the Office of Investigations. (312) 730-1620 Official websites use .gov No. Email. or https:// means youve safely connected to the .gov website. . DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. (Recommendation 5), The Inspector General should develop and implement a process to allocate human capital resources based on the organization's current and emerging strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. I am submitting this . We separately recommended that DHS OIG develop and implement such a risk assessment process (Recommendation 2). Request a DHS speaker for speaking engagements, conferences, and other events. We will continue to monitor DHS OIG's efforts to address this recommendation. U.S. Department of Health & Human Services We will continue to monitor DHS OIG's efforts to address this recommendation. Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. > Regional Offices. Media Contacts Department White Pages Listing of key contacts organized by component agency. As of September 2022, DHS OIG officials said they were in the process of developing a policy that would govern the Office of Integrity, which was established in April 2021 and includes the Audits and Inspections Quality Assurance division. Receive the latest updates from the Secretary, Blogs, and News Releases. (LockA locked padlock) Operations Support Division 1301 Constitution Ave. NW WJC West, Room B410 Washington, DC 20004 (202) 566 . Official websites use .gov The Inspector General also communicated this expectation in an agency-wide email. Washington, D.C. 20201 Main Navigation. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. Call 1-855-503-SAFE (7233) if you suspect abuse or neglect of an adult or child. In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames. 245 Murray Lane SW 500 12th St SW . Looking for U.S. government information and services? For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. : DHS OIG agreed with this recommendation. Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. We can help at (405) 522-5050. 126 Northpoint Drive Houston, TX 77060 United States (281) 774-4816. (646) 428-3860 Report suspicious items or activities to local authorities immediately. Stay informed as we add new reports & testimonies. Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. TTY 1-800-745-5555. 1010 Walnut Street, Suite 410 Fax: (312) 886-0513, Phone: (303) 864-2000 Additionally, in response to our Recommendation 15, DHS OIG officials said they are developing a policy that would establish the organization-wide quality control and assurance program. In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. 32 Old Slip, 26th Floor Oklahoma Human Services (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. or https:// means youve safely connected to the .gov website. Courthouse & Federal Bldg.915 Lafayette Blvd.Room 322Bridgeport, CT 06604 . (LockA locked padlock) Find direct contact information for DHS, its component agencies, and specific programs of interest. Fax: (713) 718-4706, Phone: (818) 863-1901 . GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. A .gov website belongs to an official government organization in the United States. > Agencies Secure .gov websites use HTTPS He provides executive level leadership to headquarters and the field, including three regions, 20 LE/FAMS field offices, the Visible Intermodal Prevention and Response Program, and senior-level training staff detailed to the TSA Academy, the LE/FAMS . In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. Region covers Arkansas, Louisiana, Oklahoma, and Texas. The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. Ruth Dunlop, Assistant Regional Inspector General for Audit, Atlanta Regional Office (Georgia) We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. This office is critical for ensuring independent and objective oversight of DHS. New York, NY 10005 (Recommendation 17), The Inspector General should develop and implement a process to ensure that program offices consistently use DHS OIG's data system to track project milestones. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. DHS OIG agreed with this recommendation. DHS OIG has prepared annual work plans for Fiscal Years 2022 and 2023. Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. Congress enacted the Inspector General Act of 1978 to ensure integrity and efficiency in government. An active investigation continues on Relator's other complaints. It has operated for 4 of the last 6 years, including 2020, without a strategic plan. International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? Fax: (313) 226-4006, Phone: (915) 745-1654 Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner (Recommendation 10), The Inspector General should implement a process to identify, analyze, and determine the appropriate response to risksthat is, the internal and external risks to achieving the organization's goals and objectivesonce DHS OIG establishes them in its strategic plan. In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. DHS OIG agreed with this recommendation. Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. DHS OIG agreed with this recommendation. This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. (Recommendation 2), The Inspector General should develop and implement an annual work planning process, as part of a risk-based planning system, that identifies the activities to audit, inspect, or evaluate. OIG's Role Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. Fax: (404) 588-3871, Phone: (617) 748-3218 > Agencies DHS Mailing Address Media Contacts Media inquiries and department press contacts. 101 W Ida B Wells Drive Suite 4000 Chicago, IL 60605 United States (312) 347-2400. . Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Field Office Location. DHS OIG agreed with this recommendation. 200 Independence Avenue, S.W. Washington, D.C. 20201 In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. In September 2022, officials said they expect to complete work on a workforce plan by December 2022. We will continue to monitor DHS OIG's efforts to address this recommendation. (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. See All Field Offices. Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. . Information and guidance about COVID-19 is available at coronavirus.gov. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. > About . DHS OIG agreed with this recommendation. To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). (LockA locked padlock) provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards.