Monthly payments for Post pay accounts are taken between the 12th and 18th of every month. Please remember, customers using our Video Tolling option can only do so for the M50 Toll Road. As first step, the debtor must sign a mandate allowing the creditor to collect funds from the debtor account. Select 'Direct Debits & Standing orders' from the drop-down menu. While the payee receiving the payment can change the direct debit amount, they must inform you first. Eflow make it very very difficult to avail of the ev discount, 1 by making you shift to a new 'tag' account that requires a 12 annual fee, and 2) making yihh in wait weeks and weeks to have your application processed. The info on how to read your meter will be on your bill, or look online. Direct debits are a fast and efficient way to collect your fixed and variable payments from your customers electronically. Balance & Statements under 'SEPA Direct Debit Instructions', select the 'Manage Direct Debits' button. eFlow is the Barrier-Free Tolling system in operation on Dublin's M50 Motorway. 13. Who do I approach if I discover a direct debit has been setup fraudulently? If you wish to download your statement for further use, click the page icon which will generate a PDF of your statement. Previously, direct debits worked by using bank account numbers and sort codes. Direct debits are generally used to pay regular bills from your current account. Direct debit instruction Bank details The easiest way to top-up your merseyflow account is to set up a Direct Debit from your UK bank account. do not intend to continue making the payments. For further information in relation to the processing of your personal data, please refer to our Privacy Policy.6.9The Scheme will be in place until 31st December 2022 and the level of refunds may vary on foot of Ministerial direction and in accordance with affordability limits of the overall Scheme for the Exchequer. B.1In order to open an Account, you shall have completed an Account Application Form online or shall have provided all necessary details to the Customer Service Centre to allow it to complete an Account Application Form or shall have submitted an Account Application Form by post. To view details of a Direct Debit, click on the details icon and you will be presented with an overview. Click on Close Account button under the My Account heading within the page. This will open a list of all your regular payments. Authorised users can request to update vehicles on the account, add their own payment details and manage the account. A Monthly Payment Plan lets you spread the cost of your quarterly bill by making . 7.1You shall pay to eFlow all amounts that are due to it in accordance with this Agreement, including without limitation, all amounts due: The charges for which you shall be liable shall (without prejudice to the generality of the foregoing) include such charges as eFlow may notify from time to time in connection with Misuse or the misuse of a Toll Road.7.2Where a Rejected Payment occurs, the Customer shall ensure that eFlow receives the outstanding amount (together with any charges arising from the Rejected Payment) as soon as possible but in any event within fourteen (14) days of the Rejected Payment.7.3You accept responsibility to notify eFlow of any changes with respect to your payment details (including, without limitation, your payment account) as set out in the Account Application Form.7.4While eFlow makes every effort to ensure charges are accurately recorded, you accept that miscalculations in Account balances may occur. Click on the + symbol and then fill in the details of the individual(s) who you wish to add. WeveupdatedoureFlowstatement.Forhelpunderstandingyourstatementclickhere. Your balance may have a minus amount if it is a Pre pay account which is in credit. To change your Direct Debit details, all you have to do is sign into your My Virgin Media account: 1. where in the opinion of eFlow, you have ceased to make the payments required in accordance with this Agreement and fails to discharge an amount owing to eFlow within the time requested for payment. If you would like more control over when you make payments to us, you can choose the Pay Outstanding option on eFlow.ie and pay some or all of the current months bill. Click the pay button. These statements will, however, be available online. Learn how to manage your account, recover, and update your account details. If the second attempt fails, your account will be suspended, and your vehicle will not be covered on any toll road. This is a temporary account and will only be active for the time period you selected; Only the Pre pay Account option is available to Visitor Accounts; A direct debit cannot be set up on a Visitor Account; Vehicles registered to a Visitor Account will be automatically assigned to Video Tolling only. Such access is subject to the terms of this Agreement and the Terms of Website Use which are set out on the Site at the time of such access. 29.2 How to contact eFlow? A Whole Bill Direct Debit lets you automatically pay your whole bill when it's due by Direct Debit. In August 2008 the pre-existing toll plaza was removed and replaced with a Barrier-Free electronic toll system. This meansthat making a payment in any SEPA zone country will be no different to making a payment in Ireland. The billed amount can be different for each payment, but the day they are paid is usually fixed. No omission or delay on the part of either party in exercising any right, power or privilege hereunder shall operate as a waiver, nor shall any single or partial exercise of any such right, power or privilege preclude any other or further exercise thereof of any other right, power or privilege.27.4The rights and remedies herein are cumulative with and not exclusive of any rights or remedies provided by law. You can also view your statement online by logging into your account on eflow.ie: Please note statements issued to your account prior to our systems upgrade on August 7th 2021, are not available. Once your payment method has been successfully updated, click ok. Login to your eflow account to successfully reactivate your account. This means that making a payment in any SEPA zone country will be no different to making a payment in Ireland. You will be prompted to confirm you would like to make a payment and select Ok if you would like to top up your account. Tide is not a bank. You pay the same amount every time. 24.1eFlow may assign, transfer or otherwise dispose of its rights, obligations and interest in or under this Agreement to any person at any time.24.2You may not assign, transfer or otherwise dispose of its rights, obligations and interest in or under the Agreement. Energy UK, which represents suppliers, said direct debits evened out bills even though domestic gas and electricity use varied considerably during the year. You can activate your online accounthere. Any M50 journeys made by your vehicle(s) while your account is suspended will be charged at the unregistered rate. You activate your online account by setting up your username, password and security question. If you need to change your top-up amount, please contact us and a member of our customer service team will be able to change you top-up amount. Tide Platform Limited (Tide) designs and operates the Tide website and app. For the purpose of resolving disputes, eFlow retains photographic images of all transactions on the M50 Toll Road for a limited time period.12.2In the case where eFlow has incorrectly posted a charge to your Account and / or charged you incorrectly, eFlow will refund the amount incorrectly charged to your Account. Zero price hikes during your 18-month or 24-month contract. If you would like to view a history of invoices issued during your selected date range, select Download CSV, Download Excel, or Download PDF to download your list of invoices in the respective format chosen. Paying by direct debit. When a dispute is created, Stripe sends a charge.dispute.created webhook event and deducts the dispute amount from your Stripe balance. The level of DD must be fair and reasonable, but may be subject to terms you agreed when choosing your new tariff (e.g. Learn how to manage and update your payment method, top up your account, and account suspensions. Select your preferred refund method from the drop down menu should you close your account with a positive balance. Simply, a Direct Debit is an instruction from you to your bank or building society. This feature is located under the Statements and Payments section on the account overview page. Insert your K-ATM Card/K-Debit Card into the machine and key in your PIN code when requested. Country availability. You give this authorisation by completing a Direct Debit Mandate form - this can be a paper form or a web page that you complete online. In the case of Video Tolling (except for those Accounts accepted in accordance with clause 2.1), once the Account Application Form has been approved) eFlow will issue this Agreement to the address provided on your Account Application form; subject to clause 2.3(c) and (d) below, you have the right within fourteen days of the date on which the Agreement has been sent to you to cancel your Video Account with us; and. the information disclosed to eFlow in connection with this Agreement is true and correct; you have validly accepted this Agreement; and. Manage your Direct Debit payments: With our online Direct Debit Manager tool, you can quickly and easily review and amend your payments. Click on the Edit Payment Method button. The only details they have to provide are their name, plus their bank name, sort code and account . Remote access to the platform. These rules place primary liability on the bank where the transaction was initiated (Initiating Bank) to demonstrate proper authority to debit your account. 26.1To the maximum extent permitted by law, any and all liabilities of eFlow (whether under contract, tort (including negligence) or otherwise) arising out of or in connection with a Tag (including without limitation, the Tag failing to function, being deactivated or the Misuse of the Tag) are hereby excluded.26.2Neither eFlow nor its agents will have any obligation or liability with respect to your use or the performance of the Tag. Your bill will include the date when we plan to take payment, which will be at least 8 days after the bill date. If you suspect that you did not initiate a direct debit setup request then you should call the bank immediately and deny having set up the direct debit. A Direct Debit lets your bank or building society know that businesses and services can take money from your account on a set date. Your payment method should no longer appear in your account. You may need to activate your online account before you can log in. Once authorised, the organisation can automatically take payments from you . 6 monthly . Log in to your account with your username and password. How much it costs. "So while you might have more control in the short term, over the longer period, ditching monthly direct debit means you will pay more for your energy, about 6% more, taking that increase from 54% to well over 60%. You will be prompted to update your payment details, click add payment method. Most banks, utility companies and retailers prefer direct debits for regular payment because they permit them to take what you owe straight from your bank account. The variable nature means that organisations or individuals can claim different amounts at different times. Seu lugar para proteger o seu capital. People use Direct Debits to pay monthly bills and make one-off payments. EFLOW allows you to run containerized Linux workloads alongside Windows applications in Windows IoT deployments. Such Fees will be debited to your Account for each Charge Period.11.2The Account Fee payable for each Tag issued in connection with a vehicle assigned to Tag Tolling is 1.00 plus VAT for every month or part there of where the Customer has a valid Tag assigned to a registered vehicle. When looking to start collecting Direct Debits, be aware of dated locally-installed software. The Direct Debit (DD) scheme is operated by the Bacs network and companies (called "service users" in DD speak) access the system using specialist software or by using a Bacs bureau such as Access PaySuite. Our camera simply reads your license plate each time you travel between J6 and J7 on the M50 and charges the journey to your eFlow account. A mandate (also known as a "Direct Debit Instruction" or "Direct Debit Request") is set up on a customer's bank account when a Direct Debit is authorised for a specific merchant, usually via our online form. Under the My Details heading you can update your name, phone number, and email address. If you require a larger top-up amount, please contact us. Select the page icon to view your statement online. In the app, select "add money", type in how much you want to move and select the connected current account with the direct debit set up. The amount can change with each payment. Find out how to manage vehicles on your account, switch your tag between vehicles and order a new tag holder. If you would like to find out why your Post pay account is in credit you can contact us online, by post, fax or through our Twitter or Facebook pages. The company will let you know in advance when they're . Tide is authorised by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011 under firm reference number 900843 for the issuing of electronic money and the provision of payment initiation services and account information services under the Payment Services Regulations 2017. For example, you might use a Direct Debit to pay your gas and electricity bills. Where you require a Monthly Account Statement to be issued by post, an Additional Account Statement Charge will apply in respect of each such Monthly Account.11.5Where you request an additional Account Statement, you shall pay to eFlow an Additional Account Statement Charge in respect of each such additional Account Statement, whether issued by email or post. This LEV Scheme will be funded under the Carbon Reduction Programme, with the objective of reducing transport emissions and building a climate resilient low carbon transport sector by 2050. 4. Conveniently pay your M50 toll through an agent or at eflow.ie Parking Tag Pay for your on-street parking through a Payzone Agent or use your phone to park Standing orders To view a list of your journeys, log in to your eFlow account and click Journeys. Find out where the M50 Toll is, toll rates, payment deadlines and the many ways to pay your toll. It gives you the flexibility and agility to adjust to the needs of your business. You will be deemed to have accepted any such changes within fourteen (14) days of the notification or when you have a toll transaction on the M50 after the date of notification, whichever is the earlier.20.2If you do not accept the terms and conditions of this Agreement, or any future alterations, amendments or other changes to the terms and conditions of this Agreement by eFlow, you shall notify the eFlow Customer Service Centre within fourteen (14) days of issue of those details by eFlow and this Agreement shall be terminated and any Tags should be returned in accordance with clause 16 above. 3. 'Shock' balance Bacs Direct Debit provides a dispute process for customers to dispute payments. Please note: Before closing your account, all outstanding payments must be made, and any eFlow tags associated with your tag tolling account must be returned to:eFlow,PO BOX 13294,South City DSUCork. 1.1In this Agreement the following words and expressions shall have the following meanings unless the context otherwise requires:Account means your Personal, Business or Visitor Account with eFlow.Account Application Form means the application form to be completed by you or the Service Centre Agent in the case of a Customer who makes an application through the Customer Service Centre, in order to open an Account.Account Balance means, at any time, the amount recorded by which an Account may be in credit or in debit, as the case may be.Account Fee means, at any time, the amount payable by a Customer in connection with the provision of the Account and related services at such time for each Charge Period or part of a Charge Period in accordance with this Agreement (currently 1.00 plus VAT per Tag issued to you), as may be adjusted from time to time by eFlow, after giving prior notice of such adjustment to you.Account Start-up Balance means, in relation to a Pre pay Account, the minimum balance required to open an Account, which is based on the class of the vehicle(s) selected.Account Statement means a statement of account issued to a Customer from time to time, setting out the transactions recorded during the stated period (including, any Tolls, Payments or Fees incurred by the Customer during period).Additional Account Statement Charge means one euro plus VAT (1.00 plus VAT) or such other amount as may be specified by eFlow as payable in connection with the issue of Account Statements other than those Account Statements that are issued free of charge in accordance with this Agreement.Agreement means these terms and conditions, together with the Account Application Form, as may be amended and supplemented from time to time.Charge Period means, in the case of the first period, the period commencing on (and including) the day the Account is created and ending on the expiry of the calendar month and in respect of each subsequent Charge Period, a period of one (1) month commencing on the expiry of the previous Charge Period.Customer means you, the person who is opening an Account with eFlow.Customer Service Centre means the dedicated eFlow contact centre established to manage, resolve and respond to Customer queries.ETC means electronic toll collection.Fees means, to the extent applicable in each case, the Account Fee, the Late Payment Charges and the Additional Account Statement Charge.Interoperability means that a Customer, with a Tag installed in line with the tag installation guidelines provided by their tag issuer (as approved by eFlow), will be able to affect the discharge of a Toll by means of ETC on any Toll Road other than the M50 Toll Road, which is part of the national interoperability scheme and interoperable shall be interpreted accordingly.Late Payment Charges means such amount as eFlow may specify from time to time as the additional amount payable by you if eFlow fails to receive a payment as required under the Agreement.M50 Toll Road means that part of the N50 national road (otherwise known as the M50) that is a Toll Road.Minimum Balance means the minimum balance which is required to be maintained in a Pre pay Account, being twelve euro (12.00) or such other amount as eFlow may specify from time to time;Minimum Pre pay Amount means the minimum amount to be credited to the Pre pay Account each time the Minimum Balance is reached, being thirty euro (30.00) or such other amount as eFlow may specify from time to time.Misuse means the Customers failure to act in accordance with the provisions of the Agreement, the Toll Bye-Laws and the Roads Acts 1993 2015, including such other acts or omissions that eFlow may specify and notify to Customers from time to time.Monthly Account Statement means the Account Statement issued to you setting out your transaction history on a monthly basis for the Charge Period and any charges incurred by you during that period.Payment Account means your account maintained with a credit institution or an account related to a credit card or debit card (in each case, being an account in respect of which instructions may be given authorising debits being made from it) or such other account as may be approved by eFlow, and which you have authorised or are authorising eFlow to effect debits from such account in accordance with the Agreement.Payment Date means, in relation to any Charge Period, the business day next following the expiry of such Charge Period.Payment Method means a method of payment which is acceptable to eFlow, being credit card, debit card or by direct debit (SEPA Single Euro Payments Area only) from the Customers payment account, digital wallet or such other payment method as eFlow may from time to time approve.Post pay Account means the type of account maintained by you with eFlow whereby an amount equal to the amount due in respect of Tolls and such other amounts as may be due in accordance with this Agreement incurred during a Charge Period (the outstanding amount) and recorded in such account are discharged by the debiting from time to time of the then outstanding amount from your Payment Account. Pre pay Account means the type of account maintained by you with eFlow whereby amounts are paid in advance to be credited to such account, with amounts due in respect of Tolls and such other amounts as may be due in accordance with this Agreement being subsequently deducted, and with the facility for the debiting from time to time of further amounts from your Payment Account (or otherwise paid in such manner as may be approved by eFlow) and credited to this account.Quarterly Account Statement means the Account Statement issued to you on a three (3) monthly basis setting out your transaction history (including, any charges incurred) during the stated period.Registered Vehicles means the vehicle or vehicles registered by you in connection with the Agreement.Rejected Payment means any payment in respect of which eFlow has not been credited with the amount of such payment.Service Centre Agent means an employee of the Customer Service Centre who is authorised to deal with Customer queries.Site has the meaning given to in clause 22.Tag means the electronic device supplied by eFlow or other tag issuer to you for installation in the Registered Vehicles, in line with the tag installation guide provided by eFlow or other tag issuer, to facilitate the electronic collection of Tolls under the terms of this Agreement in respect of the use of the M50 Toll Road or other interoperable Toll Roads by the Registered Vehicles.Tag Tolling means the tolling option in respect of which a Tag has been issued for installation in the Registered Vehicles, which is calculated by reference to the vehicle class contemplated by the relevant legislation and applicable Toll Bye-Laws.Toll means any Toll (including, default Toll) payable by the Customer for the use of a Toll Road which is calculated by reference to the vehicle class contemplated by the relevant legislation and applicable Toll Bye-Laws.Toll Bye-Laws means, at any time, the bye-laws applicable to the M50 Toll Road made pursuant to the Roads Acts 1993 2015.Toll Collection System means the system designed and maintained in order to facilitate the collection of Tolls electronically on behalf of eFlow.Toll Road means any road (or section of road) in respect of the use of which a Toll is payable in accordance with the Roads Acts 1993-2015.Unregistered Vehicles means any vehicle that is not registered with eFlow or an operator of an interoperable Toll Road (other than the M50 Toll Road); andVideo Tolling means the M50 Video tolling option associated to your vehicle.