Press the button again to turn Square Reader on and observe any lights on the reader. You should see a single green light on the Square Reader before you ask your customer to make the payment. To protect your Square Reader from everyday wear and tear, we recommend using the compatible cases, mounted, and charging dock featured in Square Shop. So have a bit of an issue with my chip & tap reader. If it does not connect after pressing the button once, press and hold for ~5 seconds until it shows flashing orange lights. If you continue to have trouble with your Square Reader after trying the above steps, you can reset your Square Reader: While Square Reader is charging, use a small object like a hair pin, pen cap or paper clip to firmly press and hold the button on the reader for 20 seconds. To do so, head to the Square App on the device currently connected your Square Reader: Tap More from the navigation bar at the bottom of your screen. The contactless and chip reader accepts chip cards (EMV) and contactless (NFC) payments. Get the most life out of your Square Reader for contactless and chip & PIN by avoiding damage to the hardware. Hello! If you are attempting to pair your Square Reader with a new device or switching the Square Reader to a different device, you must first forget the connection to the previous device. The lights on your Square Reader will flash orange, then red, and then they will stop flashing. Yes. The Square chip card reader does require charging, but each charge lasts quite awhile. Why does my app say Account Ineligible when connecting my Square Reader? Can I use a splitter to connect my reader? Taking insert payments with wet credit cards can also cause water damage. Make sure to firmly press and hold the Square Reader's button for a full 20 seconds. Note: The iPad 2 doesnt Support Bluetooth LE, so If youre using Square Stand with the iPad 2, youll need to connect your reader via USB. And since it plugs into the headphone jack, it wont eat up your devices battery by using Bluetooth. Square hardware can only be used in the country where it was originally purchased. Yes, just make sure you have a strong Wi-Fi or cellular data connection to process payments and that your reader is fully charged before use. Remove moisture by allowing Square Reader to dry out with the insert slot facing down. To conserve battery, your Square Reader will automatically enter sleep mode if it hasnt taken a payment for two hours and the message Press Button on Reader - Learn More will appear in the Square App. Square Tax Reporting and Form 1099-K Overview. Plug your Square Reader for Magstripe into the headphone jack of an Apple or Chromebook computer using Safari or Chrome. If your Square Reader gets wet, immediately power off the device, holding down the power button for at least fifteen seconds. Just navigate to Settings app on your Apple or Android device. These cases fit a variety of mobile phones and tablets. Restart your Square Stand by navigating to Settings > Square Stand in the Square app and pressing the Restart Stand button in the upper right corner. Your Square Reader must be within three metres of your device. This feedback is used only to improve this Support Center article and is not sent to our Support team. If the Square Reader and device are more than three metres apart, move your Square Reader and device closer when in use. You can also first try briefly putting your device into Aeroplane mode. To pair your Square Reader through the Square App: Go to the Square App and tap More from the navigation bar at the bottom of your screen. Yes. Learn more about the installment plan. Close and reopen the SalesVu POS app on your iPad. If youre having trouble accepting chip and PIN or contactless transactions: Ensure that your Square Reader is fully charged and that you have a strong Wi-Fi or cellular data connection. If you have Sony projection TV red light blinks 3 times, and the lamp has reached a high temperature. How do I connect the reader to my mobile device? Based on the issue you are describing, you will definitely need to get in touch with one of our support agents sooner than later. This includes common household items such as microwave ovens, cordless phones, fluorescent lights, or using your Square Reader on a metal table. If the lights on the Square Reader turn on, youre all set. With Square, businesses can sign up and start selling in minutes without any applications, contracts, startup, or monthly fees. Low battery may increase disconnections between your device and Square Reader. The USB hub on my Square Stand is full. Why does my app say Account Ineligible when connecting my Square Reader? If the lights on Square Reader dont turn on, try again and make sure to firmly press and hold Square Readers button for a full 20 seconds. Restart your phone, tablet or other electronic device. Squares standard processing fee is 2.6% + 10 for contactless payments, swiped or inserted chip cards, and swiped magstripe cards. Always charge your device in a well-ventilated area. If youre using an iPhone or iPad on iOS 14 or higher, make sure Bluetooth permissions for the Square app are enabled. Reopen the Square app and re-pair at Settings > Card Readers. If you have an iPad 2 with a Square Stand, you can connect Square Reader directly to the Stands hardware hub via USB. 0:00 Intro 0:10 Device troubleshooting0:38 Reader battery level0:54 Bluetooth troubleshooting1:20 Reboot your reader1:50 Re-pair your readerIf youre having trouble pairing your Square Reader to your phone or tablet, there are a couple of troubleshooting steps you can try / to get things back up and running.First, check and make sure that your devices operating system is up to date. Compare POS software options at square.com/pos. This security feature can be triggered from: If a device is truly in a tampered state, nothing can be done to reverse it and the reader should be returned to us. Devices without BLE arent currently supported with the contactless and chip reader. Make sure to firmly press and hold the Square Readers button for a full 20 seconds. Before you attempt to connect your Square Reader, make sure that your Square Reader is ready to be connected. What if I already have a Square chip card reader? If your Square Reader is in a dock, plug the docks power cord into an AC outlet. Keep your Square Reader for contactless and chip & PIN charged and in place for quick, seamless countertop transactions by attaching it to the Dock for Square Reader. You can also reset your Square Reader to disconnect it from all previous devices: Charge your Square Reader for at least 20 minutes. Charge your Square Reader for at least 20 minutes. You can purchase the Dock for Square Reader via Square Shop. Certain attachments and environments can cause damage to Square Reader over time and shorten the lifespan of your device. Keep your Square Reader for contactless and chip & PIN charged and in place for quick, seamless countertop transactions by attaching it to the Dock for Square Reader. Can I attach my Square Reader to my mobile phone or tablet? Required fields are marked *. Do not let go of the power button until after the red lights have stopped flashing. Consult the dealer or an experienced radio/TV technician for help. Thanks, we'll work on improving this article. Can I attach my Square Reader to my mobile phone or tablet? Why doesnt Square Reader connect wirelessly with my iPad 2? Place your Square Reader into pairing mode by pressing Square Readers power button for 3-10 seconds until you see four orange blinking lights. Try turning Bluetooth off and back on. Can I use a splitter to connect my Square Reader? To protect your device: Do not use strong magnets, hook-and-loop fasteners (like Velcro), adhesive or mounting hardware not tested by Square to frequently mount and unmount Square Reader. Select your connected Reader > Forget This Reader. You can continue to use your chip card reader, but you wont be able to use the contactless and chip reader at the same time, as they dont work together. Press the button again to turn Square Reader on and observe any lights on the reader. In some cases because of additional verification methods (like Touch ID with Apple Pay), contactless payments can be even more secure. Make sure to firmly press and hold Square Readers button for a full 20 seconds. If the lights dont turn on, please try again and make sure to firmly press and hold Square Readers button for a full 20 seconds. Certain attachments and environments can cause damage to Square Reader over time and shorten the lifespan of your device. Keep your customers card in Square Reader until prompted to remove the card. No message appears on the MFP console, but the device remains locked. Square doesnt give information about total battery capacity but says that its designed for all-day use. On an Android device, tap the gear icon, then Forget. Ensure that your Square Reader is fully charged and that you have a strong Wi-Fi or data connection. To protect your Square Reader from everyday wear and tear, we recommend using the compatible cases, mounted, and charging dock featured in Square Shop. If you see a blinking red light, that means your Square Reader battery is low and should be charged immediately. This feedback is used only to improve this Support Centre article and is not sent to our Support team. Press the button again to turn Square Reader on, observe any lights on Square Reader. Press the button again to turn Square Reader on and observe any lights on Square Reader. Why does my Square Reader disconnect when I turn on Airplane Mode? Close and reopen the Square app on your device. Confirm that your customers card has a chip, meaning its EMV-enabled. These cases fit a variety of cell phones and tablets. Purchase Additional Magstripe Readers. Why does my app say Account Ineligible when connecting my Square Reader? Thanks, we'll work on improving this article. This indicates that the USB Card Reader is unable to communicate with the MFP device. Low Battery. We dont officially support splitters or third-party USB hubs, but you can connect the reader wirelessly to your iPad via Bluetooth Low Energy (BLE). Use a small object like a hair pin, pen cap or paper clip to firmly press and hold the button on the Square Reader for 20 seconds or after the four lights stop blinking red. For more information, check out these resources: Note: If your customer is not physically present, use Square Price: US$ 90.00 each.Class Specific Armor Progressions . Use a small object like a hair pin, pen lid or paper clip to firmly press and hold the button on the reader for 20 seconds or after the four lights stop blinking red. is an application which lets you to create simple animations with stick figures though you don't know anything on Flash animation. Update the Square App on an Android Device. Charging will take roughly 2-3 hours, but this will vary depending on your power source. Do not let go of the power button until after the red lights have stopped flashing. If you see any debris or damage to a cable or any connectors, discontinue use and contact Square Support for a replacement. Use a small object like a bobby pin, pen cap or paper clip to firmly press and hold the button on Square Reader for 20 seconds or after the four lights stop blinking red.