I spoke to a local repair shop and they've seen nothing but issues with the linear compressors. We had at least 10 calls between Sears as well as the same amount to LG. !.411 and. I bought a Kenmore refrigerator from sears on 9-5-18 it was regular $700. Model number 795.72053.118. Scheduled appt for repair 4/17/20. I bought my Kenmore Elite Refrigerator Model # 795.73153.610 in June/July 2017. This is a $2500+ refrigerator that make it exactly 6 years. Refrigerators should last more then 2 yrs. How I long for the good old days, when American made products were made reliable. As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. I asked if it went out in 2-3 years if I would have to pay the same fees again. We have had Sears home warranty and Sears home services to the house twice for a total of three times to fix this refrigerator. Bought KENMORE refrigerator bottom drawer ffreezer Nov 2016 and it died two weeks agolast week in Feb 2018. He passed away three years ago and now Im having to deal with the compressor going out on the Kenmore. Mine didn't even last that long. When we called back a different representative told us that Sears only covers up to $500 for the total repair job. Had a repair 2 years later and now, August 2021 the compressor is done. I'm so frustrated that I have to buy a new refrigerator after 1.5 yrs!! I have a different problem my year and a half year old Sears/LG manufactured refrigerator. We agreed to go ahead with the repairs. Purchased a Kenmore Elite (LG) in 2016 and 8 months after my extended warranty expires my frig stops working. A: Your Kenmore refrigerator should still work. Then on Thanksgiving morning 3days later , opened up my fridge and it was warm and the freezer was just "cool". Light bulbs filled with smoke and fixture is burnt in color! SAME STORY! Our LG is 2 years old. Last compressor just Friday, 8/9/19. Fingerprint Resistant. 7/2022 stopped cooling and freezing, completely. Stuck @ $1000.00 in parts and labor not including the lost food and suffering. Your Recalls and Product Safety Alerts; Amazon Assistant; Help; English United States. I purchased a Kenmore Elite refrigerator in November of 2015. I had warranty had it replaced. Bought a Kenmore Elite mod 795.73167.610 on May 22 2019Quit cooling on10/20/21called for service next day..got in their robot system (terrible system) farmed out to India or elsewhere..couldn't understand people i talked to..bottom line best repair date 11/8/21. L G will not recall. Last LG appliance I will buy. 795.73157.610 Started smoking now not working! Complaint has been file with The State Attorney General. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. They should not be allowed to sell these products stating that they will last 15-plus years when they know they will only last a minimum of three years it's against the law and I hope that this gets brought to light and all of us customers who got duped into believing that we had a good product will be justified!!! Sears has TERRIBLE customer service. It also was the compressor. Kenmore 99053 4.5 cu. The compressor was still under warranty but we had to pay over $400 to get the refrigerator fixed. We were concerned and called a repairman out. It covered everything. . The food heated up and I have thrown everything out as it could be dangerous to consume. 2. I requested to speak with supervisor. I purchased a Kenmore refrigerator November 2017 and June 2019 the LG compressor failed. However, LG will not honor the Kenmore Compressor warranty. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. I will never buy LG or Sears appliances again. Wonder why they are going out of business.hmmm. Challenge is that the soonest the repair people can come is in 16 days! To the point where they don't believe anything I say. LG has scheduled repair FOUR days from now. Not only did I lose them unit but about $800.00 worth of food. It's only been a few years. Besides having ruined food and a big mess to clean up I am now with a useless appliance. We tried to buy a replacement, . In this article, the top 14 comes from brands: Kenmore, Enterpark only, ICEPURE, Mist, Tier1, APPLIANCEMATES, PUREPLUS, Kenmore Elite, MONKEMON which are reputable brands in the market. kenmore ELITE model 795.72053.117 purchased at Sears Store. After 2 days, the unit was still not cooling. The water has ruined my floor wood cabinet molding.Food does not freeze properly. Based on all of the complaints and class action lawsuits that have surfaced, this is a widespread problem that needs to be remedied. I think they knew exactly what was going on and I am ready to fight for what I think is right. I too, bought a Kenmore Elite (really LG ) Trio refrigerator, with bottom freezer, in April 2015. There is a class action lawsuit inquiry that everyone needs to sign up for. It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue. My LG French door refrigerator with bottom freezer bought from Sears November 2013 so it lasted almost 6 years BUT now I'm not eligible for the recent five year extension on covering the labor LG recently came out with. I believe it should be. In the past every appliance, tools came from Sears. The same thing happened to our previous LG refrigerator that died after 4 yrs of ownership. My question who is going to help me? I just had the same issue as Jayme. We are now dealing with another refrigerator full of spoiled food! So apparently I bought the unit with a faulty issue and Kenmore knew it from all the complaints I see and did nothing before selling me this unit. #2. Can't get service call from Sears until July 8th. I notice this is only for the 3-door models. I wish I would have known better. I am TOTALLY disappointed in Sears. Due to covid there are very little refrigerators to choose from in the size I need and they are not immediately available. Sears says Kenmore. If there is a lawsuit please sign me up, as I know in my heart I will not be compensated. I live in a rural area so distance would probably increase the uncovered labor charges! I'm being told the compressor is on back order so it could be a while. We now found out from the repair person from Sears that it is the compressor and condenser which he told me was a problem directly from the factory. Unfortunately, they are the only certified techs in our area.seriously?? Fridge stopped working and I called customer service 888 536-6673 and was told by rep Carmen that due to recall and class action lawsuit if the problem was the compressor which has a 10 year warranty I would only be charged a $129 service call, the compressor and its installation would be free of charge. Compressor went out in under 2 years. I love the look of it and it is easy to use. From reading all these comments, the compressor is obviously an issue & should be recalled! June 2019 does not work, lost everything in it. We purchased our Kenmore Elite fridge in June 2016 & had also purchased a 5 year extended warranty Mod#73133. 2017 kenmore elite model # 795.73165.610 refrigerator purchased new with extended home warranty 11/29/17- 11/29/22. Called Sears for service, they no longer service my area after my extended service lapsed in 2020. I will never buy from Sears again. The tech came out and said nothing was wrong. Today is 1/17/22 just to see what Sears do. We bought the Elite in 2014. What can we do? How do I convert my Kenmore Elite 72483 into an LG model number to see if my refrigerator is included in the class action lawsuit? Model # 795.72043.110. Sears repairman said it was the compressor. What??? We spend a lot of money on their appliances and this is how they treat us? Repairman says the linear compressor is failing. I thought this would last my family at least 10 years but only 5. They apparently just settled a lawsuit just like this one and STILL DOING THIS TO PEOPLE!? Not to mention the first time it stopped working they told us it would be several months before they can even have someone look at it so we had to go buy a new refrigerator for the kitchen. I even tried to get the part myself. We have had issues with the microwave, dishwasher, and refrigerator - especially the refrigerator. Repairman came and steamed all of the ice off of the back and put it back together again. I had a repair tech come out and tell me it is the compressor. We purchased a Kenmore Elite Grab and Go refrigerator from Sears in April of 2015. Again now March 2020 same issue. Currently the fridge is sitting in a corner not working no repairman wants to touch it!! Then ice maker went out a month later. Following year 2021 and now 2022 I have the same problem. I called Sears and they said it's under . Sears products and LG as gone down hill. I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. I called Sears home warranty and they couldn't get to me for 11 days, I bitched loud enough for them to agree to let me hire a third party person if I could get someone sooner and I did. The compressor went bad. The best way to find parts for Kenmore / Sears refrigerator model 795.74023411 (79574023411, 795 74023411) is by clicking one of the diagrams below. Compressor went out. We have been without a fridge now since then as the Sears Repair . I too purchased a kenmore elite model 795.740!! Any suggestions? Last LG product I ever purchase. So far 2 1/2 weeks without refrigerator. We have had this unit for just under 2 years. Hers quit cooling or freezing this week August 23, 2022. I lost all my food, Xmas dinner, etc. Looks like we are screwed based upon all of the other complaints I just read. $450 to get it fixed under warranty make sure you get the new compressor, the old models may last a week to a couple of years according to the tech. I bought a Kenmore Elite 73133 refrigerator in May 2015. I called Sears and they said they have to fix everything it could be before they would replace compressor!! Model #795.74013.410, RE; KENMORE ELITE PURCHESED 2011.. MODEL 7957253, My Kenmore Elite model 745 74022 410 has continual. Here for almost 3 hours, on his phone for 3/4 of the time. Since you paid for an extended warranty, Sears should . Refrigerator stopped working (cooling and freezing) April 15, 2020. Model ELITE LG My Repair & Advice. This will turn off the refrigerator's controls. The Kenmore 795.78022 is a 22.1-cubic-foot bottom-freezer refrigerator available in black, white or bisque. The manufacturer and seller have known about these faulty compressors for OVER A DECADE! We have no idea how long the fridge has been off, but the entire house stinks. Question is how long will it last before it fails again. Refrigerator delivered, as a replacement for same model, on 5/23/15. Finally realized that it was coming from the back of the fridge. Is this refrigerator model in any kind of recall. Sears Kemore Elite refrigerator w/LG compressor - 79574025410. I bought a Kenmore Elite bottom freezer around Nov/Dec 2015. Same complaint. Compressor is under warranty but I am told that the labor charge is going to be close to $300. I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. This cannot be right! We bought a Whirlpool now, the broken kenmore in garage. Purchased a Kenmore Elite refrigerator model number 795.75043.610 and date of production was May of 2017. They make em pretty and fancy looking like the high ticket appliances, but they are junk. I am also stuck with a $3000.00 piece of junk. Yet its been a week and our refrigerator still does not work. Sears and Kenmore are of no use. Kenmore Elite refrigerator lasts less than one years. I do not think that 22 month of used is he live time fort that part. The compressor is not running. We accepted the plan. The fix may be as simple as replacing the light bulb in the refrigerator. I then called into LG trying to explain what is going on and the woman hung up on me. It is still covered under manufactures warranty but does not cover food loss. All have failed except oven. Unfortunately the Kenmore sits dead in my kitchen after 4 months and I am looking at GE to replace soon. called Sears repair and was told 4 weeks lead time to get a tech to come look at it. $2500 refrigerator only worked for five years, with two major breakdowns, this is the second. If anyone starts a class action lawsuit pleas include me in that group!! Call Sears they would be able to ilook at it in a month. I bought most of my appliance from sears. We bought a Kenmore Elite LG refrigerator. I noticed that the food in the fridge was not staying cold, we'll eventually all my food went bad. I called the automated system to schedule a technician to come to our home. Please help! We completely remodeled our kitchen in March 2018. Purchased a Kenmore Elite two door with a lower freezer unit. The Kenmore Elite refrigerator 795 model's diagnostic mode allows you, as the user, to routinely examine the performance of the power control board and detect the presence of any fault within the refrigerator on time. I bought a Kenmore French door on Black Friday 2016 and put in use on Sept/2017 ( because my house was being built during that time). He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. Very disappointed in Kenmore s quality should have lasted longer perched Oct 2012. I am in if there is a class action suit. They don't. How do I get added to the list? We went ahead and confirmed that date. Complete list of Sears / Kenmore Elite Refrigerator complaints. Sears should stand by their products, but they won't and even the repair man said he doesn't know why they keep selling these refrigerators because they are bad. Wow, I am distraught. The ice maker broke within months and they fixed it. The last repairman said to just remove everything and turn it off and let it sit for 24 hours while the ice melts. I am still fighting for a replacement. No wonder they are going bankrupt, I paid $2200 for this refrigerator and have only used it 11 months when it quit working. Ill never buy another Kenmore or LG product. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. After 4 years the compressor gone bad. my Kenmore Pro refrigerator has broken 6 times in 1 year. Sears sells JUNK and only warranty it for first 12 months, after that lapses, they push you towards purchasing extended warranty, and abuse the protection to their benefit. I had the 3 year extended warranty which expired 12/07/2018. Kenmore Elite Bottom Freezer 795.74022.412 fridge staying cool, but not fully freezing ice pops, ice cream. I have the LG Studio, serial number LSFXC2476S, which I purchased on 8/27/16. He informed me the compressor needed to be replaced at a total cost of $850.00. Purchased an LG made Kenmore elite in Feb 2017 and it lasted until May 27th of 2022. I spent 3 hours on the phone getting bounced between Kenmore, Sears and LG and my call "dropped" four different times. I then called Sears. The product stopped cooling on April 9, 2020. Obviously, nothing has been done to resolve this problems over the years. Purchased a kenmore 69312 12/14/2017 compressor went out 5/11 the warranty replaced it 3 months later I need another compressor the warranty company gave me six appointments to repair the refrigerator they all been no call no shows 2 months my 78 year old father has been without a refrigerator please put me on the list. Called sears and emergency appointment set up for week later! No repairman I have contacted will touch it. I never received a recall notice or anything. Compressor never begin cooling or freezing. We are out of $5,000.00. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. Most have 5 or 10-year warranty, but not my model #795.7249.11. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. That's 4 weeks to get this issue resolved, all the while we are living out of coolers and replacing ice every day. Yes, were another Kenmore Elite refrigerator buyer that got robbed by Sears and LG. You'll find it at . Kenmore do warranty for only one year because they know that they are going to stop working. Long story short I'll probably end up purchasing somewhere different. Too bad that they sold defective parts with such a great refrigerator that ruins the entire experience of having a nice appliance. It is now doing it again for the 5th time and I do not want to pay for another service call. Well I thought I bought a reliable Kenmore fridge? Correct, if the compressor and fans are running and you are getting NO FROST at all, that indicates a sealed system problem, most likely a bad compressor. It may be the condenser, which should be covered. Have to stay in all day. I resolve (with irritation) my own problem. We bought Kenmore 3 doors french door refrigerator in 2019 and the compressor stop working in Jan. 2022. This has a LG Linear Compressor. Lights not turning off in my Kenmore Elite Refrigerator model# 79577563600 causing the plastic cover to melt. My Kenmore Elite 74015 30.6 cu. It will take a week for tech to look at the compressor. I already paid around $2400 for the refrigerator. i went food shopping, came home put it all away. is my concern that the Door Hinge Bushing top door base plastic bracket, cover or part, have broke in 22 month period used. 2nd tech ( from another company) said same thing but didnt charge me. Since this is a standard depth refrigerator it stands away from the counters so it will fit is a 33 wide by 66 high space. Went out of town to come home to a putrid smelling home, because the unit stopped cooling and spoiled all of my food , fridge and freezer, at a minimum over $500 worth of food. They got us any way you look at it. When I complained about the misinformation the warranty person on the phone offered me $500 towards the purchase of a new refrigerator from Sears. Quit cooling 4/9/20. I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. My frig model is LFXS30766/86. Ice melted and fridge no longer cooling. If you need to reset your Kenmore Refrigerator and do a factory reset as well, go ahead and open one of the doors and press the Ultra Ice and Home buttons simultaneously for 5 seconds. Kenmore Ellite. Kenmore Elite French door Counter Depth refrigerator, purchased 11/30/2017. I purchased a Kenmore Elite Refrigerator not even 4 years ago an the refrigerator stopped cooling the week of Christmas causing me to lose a ton of food for Christmas eve an Christmas day. How is this company allowed to stay in business? I just discover the ice maker also shorted out and burnt. It stopped working in October of 2021 . model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. I will never buy another LG product or recommend it to anyone. And how is it possible for a big named company like this to keep putting out crap they know is bad and two lawsuits from what I can see did little to nothing much for the millions of customers. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. The company is willing to cover the part, but the labor over $400 is absurd; especially with the lost of food due to spoilage and the defrosting ice leaking on my hardwood floor into my basement ceiling. They know they have a bad design, yet they don't stand behind it and just replace it with the same crappy compressor. Purchased Kenmore Elite refrigerator in 2017. The. This is freaking pitiful!!! The guy said he would get a hold of Supervisor. They won't even provide me with a new compressor.They won't help period. I purchased this POS from a Sears store and it failed three months in and has continued to fail. I bought a Kenmore elite refrigerator in 2018 only to learn it is an LG and my compressor has died and they want $950 to install a new one. Aug 16, 2019. Sears will not because they know that LG knows there is a defect in the compressor. I lost all of my meats and everything inside had to be trashed. Then in December the refrigerator broke and we contacted Sears who had an outside company come to fix it. LG is willing to fix it per our repair serviceman but Sears is unwilling to release the serial number so LG can authorize a work order number. The control panel went out the first year and then October 2, 2019 the compressor stopped working. I have a Kenmore Elite model 795.72059.112 frig.